Behavioural economics combines psychology into the examination of decision-making that leads to an economic outcome, such as the variables that contribute to a customer purchasing one product over another.
A University
of Chicago professor Richard Thaler, who just earned the Nobel Memorial Prize
in Economic Sciences, has influenced researchers from several fields and
significantly altered our understanding of human behaviour.
He is widely
regarded as the founder of behavioural economics, a relatively young subject
that combines ideas from judgement, psychology, as well as economics, and
decision-making, to produce a more accurate understanding of human behaviour.
Behavioural
economics, unlike classical economics, which relies solely on cold-headed
reasoning to make decisions, allows for illogical behaviour, and seeks to
explain why it occurs.
The idea can
be applied to individual circumstances in a microcosm, or it can be used more
widely to cover a society's behaviours or financial market patterns.
Humans make
judgments that are not in their best interests because they are emotional and
easily distracted.
As per the
rational choice theory, if a man wants to lose weight and has information
on the quantity of calories in each ingredient in food, he will choose only the
meals with the fewest calories.
According to
behavioural economics, even if the man wants to lose weight and commits to
eating healthier foods in the future, his final behaviour will be influenced by
cognitive bias, emotions, and social factors.
Brexit is an
illustration of how behavioural economics may be beneficial. According to
Thaler, the theory can assist explain how the close vote to leave the EU was
driven by gut decisions rather than logical decision-making.
The idea is
especially beneficial for businesses and marketers trying to improve sales by
promoting changes in customer behaviour. It can also be used to establish
public policy.
Thaler is
well known for his work on “nudge theory,” a phrase he developed to describe
how minor interventions may persuade people to make alternative choices.
Nudges, on
the other hand, can be manipulative, to the disadvantage of individuals.
So here are a
few nudge theory examples:
Supermarkets:
Thaler proposes
that modifications to an individual's "choice environment" may be
made to affect their behaviour. The supermarket is the finest illustration of
this, as attention may be focused to certain items to entice people to spend
money.
Donation
of organs:
Thaler has
investigated the role of inertia and the power of default arrangements in organ
donation authorization.
In a proposal
that was fundamental to her address at the Conservative Party Conference in
Manchester, Theresa May is proposing a system of assumed consent, in which
individuals are presumed to accept to the use of body parts after death unless
they opt out.
Reminders
about taxes:
The Whitehall
nudge team assisted in rewriting tax reminder letters using behavioural
economics concepts, which it claimed helped the government save more than £200
million in one year.
E-cigarettes:
The behavioural insights team collaborated with the Department of Health on the regulatory framework for e-cigarettes, seeing the devices as potentially helpful in aiding smokers in quitting.
It told the administration that
substituting a comparable behaviour is considerably easier than eliminating an
established one. More than 2.3 million individuals vape today.
Application:
Heuristics,
which is the use of rules of thumb or mental shortcuts to make a rapid choice,
is one application of behavioural economics.
However, when
a judgement is taken that results in a mistake, heuristics can lead to
cognitive bias.
An emerging
class of game theory, behavioural game theory, may also be used to behavioural
economics since game theory performs experiments and examines people's
decisions to make illogical choices.
Behavioural
finance, which tries to explain why investors make hasty judgments when trading
in the capital markets, is another sector in which behavioural economics may be
used.
Companies are
increasingly using behavioural economics to enhance product sales. Consider a
soap producer who makes the same soap but sells it in two different packaging
to appeal to distinct target audiences.
One packaging
promotes the soap to all soap users, while the other caters to those with
sensitive skin. If the box had not said that the soap was for sensitive skin,
the latter target would not have purchased the product.
They choose
the soap with the sensitive skin label, despite the fact that it is the
identical product in the regular box.
As firms
recognise that their customers are irrational, an effective approach to
incorporate behavioural economics in the company's decision-making processes
that affect its multiple stakeholders may become beneficial if done correctly.
Behavioural
economics allows for illogical behaviour and seeks to explain why it occurs.
The theory can help explain how Brexit vote was driven by gut decisions rather
than logical decision-making.
The Whitehall
nudge team helped rewrite tax reminder letters using behavioural economics
concepts. Companies are increasingly using them to enhance product sales by targeting
different audiences for different products.
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