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“The big switch for business people comes when they realise what they thought was soft is hard, and what they thought was hard is often arbitrary”, quoted the author Danial Goleman in his book “Working with Emotional Intelligence.”
Emotional Intelligence or EI has been a spotlight in the world of corporate management and leadership for quite a while. Several studies have proven that Emotional Quotient (EQ) is equally important and critical as the Intelligent Quotient (IQ). Some studies have further stated that EQ is more demanding than IQ from top management workforce. Daniel Goleman the author of the book had stated the same in his earlier book “Emotional Intelligence, why it can matter more than IQ.”
Initial Chapters of the Book:
The book opens in its initial chapters stating the five components of EI namely self-awareness, self-regulation, motivation, empathy and social skills with real-life examples giving the book a morning coffee like energy. The book which is divided into five chapters portrays Emotional Intelligence from all perspectives. It is looked from an employer point of view, employees' point of view, communities' point of view, the industry's point of view and from the student's point of view. This equitable understanding of the author is the key driver to read this book.
Good Traits of the Book:
Apart from a strong theoretical base in the book, all the concepts are well researched, and the real instances are explained in detail by the author. The book also looks from a failure point of view of which my favourite one is the common traits of those who fail – rigidity and poor relationships explained in a simple but effective way.
The author tries to discuss every concept in the book through several cases and experiences which then disseminated in simple language to target all levels of the workforce from lower level to higher level. Some of the case studies in the book are fascinating and have tremendous lessons in them to take away. The book tries to transform Emotional intelligence from a conceptual level to a competence level for people management.
Conclusion:
The book also explains various tips and tricks to practice Emotional Intelligence and excel in the workplace. These tips range from simple attitude changes to larger mindset changes that you may incorporate to succeed. Organisational culture through EI and how an EI driven CEO would respond adds the value of terminal chapters of the book. The author also showcases various leadership secrets to producing high outcome as an individual and as a team in the workplace.
Having received several awards and recognitions from readers all over the world, this one is a must-read book that I would suggest to all the budding managers who aspire to become a leaders.
Written by - Arun S.
Edited by - Nidhi Verma
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