What is netiquette?
Netiquette is a made-up word from the words net and etiquette. Netiquette thus describes the rules of conduct for respectful and appropriate communication on the internet. Netiquette is often referred to as etiquette for the internet. These are not legally binding rules, but recommended rules of etiquette. Netiquette is mostly used for dealing with unknown people on the internet. The rules of netiquette vary depending on the platform and its participants . Generally, it is up to the operator of a website or communication app to specify the type and scope of netiquette. It is also their responsibility to monitor compliance with these basic rules and to penalize violations of them.
Stick to the rules of conduct online that you follow in real life:
When communicating online, remember the rules of etiquette that you follow in your everyday life. Refrain from insulting, provoking, threatening or insulting others. Respect the opinions of your chat counterparts and express constructive criticism. Remember that you can be prosecuted for insulting people online.
Think of the person:
Think of the person behind the computer when you compose your messages. You are not communicating with a machine, but with real people. Also, consider what and how you write. Because the internet doesn’t forget anything! A screenshot or a copy of your messages is quickly made and still exists even if you delete your messages afterward.
Present your best side online:
Communication on the internet comes with a certain anonymity that does not exist in real life when you are talking to someone face to face. Often this anonymity leads to a lower inhibition threshold for many users and they behave rudely online if, for example, you disagree with them.
Make sure that you show your best side online. Remain friendly and respectful, even if you disagree. Good netiquette is characterized by respect, politeness and professionalism.
A tip: You should generally refrain from writing messages or individual words entirely in capital letters – even if you want to give these sections more expression. After all, capital letters on the internet mean shouting and are generally considered impolite.
Read first, then ask:
Do you have a question about something? Then take the time to carefully read the answers in the previous discussion posts first. There is a good chance that someone has already answered your question. If you write an answer similar to someone else’s, it shows the other chat participants that you have paid little attention to the conversation so far.
Remember that conversations online can happen very quickly. It is therefore important to gather all the information before responding or asking questions.
Pay attention to grammar and punctuation:
Take time to read through your answers again. Check them for grammar, punctuation and correct spelling. It can be very frustrating for the other person if they have to decipher poorly written sentences in order to grasp the meaning behind them. In addition, faulty grammar distracts from the goal of your message.
Grammar, spelling and punctuation become especially important when composing emails or other correspondence that you submit to colleagues or superiors. If you have a weakness in grammar and spelling, don’t be discouraged. Use spelling aids before you send messages.
Another tip: When composing emails, always remember to use the appropriate salutation and parting formula as well. These are also part of netiquette.
Children on the internet: Do not give out personal information
In these times of social media, identity theft and social engineering, keeping personal information secret is essential! Under no circumstances should your child share passwords or personal information such as their name, address or telephone number online. The name of the school or clubs should also be kept secret.
Use a neutral nickname
Make sure that your child uses a neutral nickname in chat rooms. This should under no circumstances reveal your child’s identity. In addition, a neutral nickname ensures that other people do not feel insulted or ridiculed.
Bots/troll posts
So-called bots are computer programs that usually automatically follow up on a task without requiring any interaction with humans. In social media channels, bots often post comments or even their own posts.
They often spam in forums or in the comments under posts. This is annoying and time-consuming, as these responses have to be identified and removed. Bots are therefore not part of netiquette and should be avoided if at all possible.
Do not trust chat participants
Your child should always approach strangers with a healthy skepticism. You never know who is really hiding behind the funny profile name and picture. For example, your child should never meet a stranger just because they got along well in a chat conversation. It could be an adult with bad intentions.
Similarly, you should explain to your child that they should not add strangers as friends on social media such as Facebook or Instagram. Your child should also not simply open emails and other messages and download attachments. In doing so, your child could accidentally download a Trojan or other malware.
Trust your child
Last but not least, the most important rule for children’s use of the internet: Trust your child. After all, you cannot permanently look over their shoulder, whether your child is learning via computer, smartphone or tablet. Your child learns best through their own experiences. Trust in your offspring’s abilities, and refrain from constantly monitoring their internet activities. It is usually enough to know that your child can ask you for help if the worst happens.
If you follow the above rules of netiquette, you will have no problems with online communication in everyday life, in class or at work. In addition, your respectful and friendly behavior will be noticed positively by your colleagues and superiors.
Especially for children, it is important to learn the correct rules of etiquette on the internet at an early age. Social interaction and the correct rules of etiquette and behavior on the internet are just as important as in real life.
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