Shreya Jaiswal Interview
“Am I building a business, or am I building the appearance of building a business?”
Blending financial intelligence with entrepreneurial strategy, Shreya Jaiswal challenges modern startup culture by focusing on real business fundamentals over hype, performance, and surface-level branding.
Q. You began as a Chartered Accountant and successfully transitioned into content, branding, and entrepreneurship. What pushed you to move beyond traditional finance and build your own unconventional path?
I think all the credit — or all the blame — goes to my mother and my first boss. While growing up, I watched my mother, who was a housewife, constantly find ways to contribute financially to the household. My father did not have a very stable source of income, so she would take up anything she could — stitching, making decorative items, cooking festive sweets for people, even selling household products like bedsheets. Watching her adapt and create opportunities out of nothing subconsciously built an entrepreneurial mindset in me from a very young age.
Traditional finance, especially in fields like taxation and compliance, demands that you stay constantly updated and operationally switched on 24/7. I realized I wanted to build something more dynamic, creative, and expansive. That eventually led me toward content, branding, and entrepreneurship.
Q. Your journey combines finance expertise
with personal branding and startup marketing. How has being both a CA and a
marketer given you an edge in understanding founders differently?
My professional journey, ever since the age of 18, has revolved around founders, businessmen, directors, and C-suite leaders. Even in my job, I was directly answerable to the main partner, so I was constantly exposed to high-level decision-making and business psychology.
As a Chartered Accountant, I learned how businesses actually function behind the scenes — balance sheets, cash flows, growth stages, risk appetite, runway, operational pressure. But when I started creating finance and business content online, it became proof that I could also communicate and execute effectively in the real world.
That combination gave me a unique edge. Most marketers understand campaigns. I understand businesses.
I understand what stage a founder is operating at, how aggressively they can spend on marketing, what kind of risks make sense for them, and when a branding activity is strategically right or financially irresponsible. I understand how founders think because I’ve spent years working closely with them.
At the end of the day, founders simply want people around them who can get the job done without adding more chaos to their lives. Every assignment we’ve locked at Fawkes has happened because a founder trusted us — and we delivered.
Q. Through Fawkes Solutions, you position yourself as a “CMO without ESOPs” for startups. What are the biggest branding mistakes early-stage founders repeatedly make?
The biggest mistake early-stage founders make is calling their company a “brand” far too early.
A company becomes a brand only after repeated customer trust, recall, and sustained profitability. Until then, what you’re building is still a company trying to find its positioning.
Founders today become extremely rigid about brand language, visual consistency, tonality, and aesthetics too early in the journey. But in today’s world — especially in the AI era where customer preferences shift rapidly — experimentation matters far more than perfection.
Until customers are actively seeking you out, your job is to constantly adapt and learn what resonates with them. Early-stage businesses should behave less like established brands and more like evolving market experiments.
I’m not saying consistency is irrelevant. But obsession with perfect branding before understanding customer behavior can actually slow growth. The smartest early-stage founders are the ones willing to constantly test, adapt, and evolve.
Once you truly become a brand, then consistency becomes powerful. But before that, flexibility is your biggest advantage.
Q. You’ve built a strong digital presence while also hosting business-focused conversations through The Intelligent Bak. How do you balance being both a creator and a credible business operator?
I think people misunderstand balance because they look at it mathematically. Balance is not 50-50 every day. There are days when the creator side of my life demands everything from me, and there are days when the business operator side completely takes over. The real balance comes from being present enough to understand what needs you more at a particular moment. Some days will be 100% creator mode. Some days will be 100% operations. And that’s okay. I compare it to fitness. You don’t train every muscle equally every single day, but over time you ensure no area is being neglected. Entrepreneurship works the same way.
That said, no business can truly scale without a good team. No matter how advanced AI becomes, businesses are still built by people. Having the right people around you is what ultimately creates long-term balance.
Q . Your content often simplifies finance,
business growth, and market realities for younger audiences. Why do you think
financial literacy still feels inaccessible to so many Indians?
Because the system was never designed to
create financially intelligent people. It was designed to create financially
dependent people.
The average Indian grows up spending 15–20 years in an education system that teaches them how to clear exams, but not how to manage money, understand risk, buy insurance, build wealth, or even read a loan document properly. And once they step into the real world, most financial institutions are more focused on selling products than building understanding.
In fact, one of the biggest shocks for me personally was realizing that many people sitting inside financial systems themselves don’t deeply understand practical personal finance beyond the products they are trained to sell. The incentive structure is built around targets, not education.
That is why today, a curious 22-year-old following finance creators online often understands more practical finance than someone who has interacted with banks for years.
And honestly, that is exactly why creators in finance are growing so rapidly today. People are not just looking for investment tips anymore. They are looking for clarity.
Q. Having worked across finance, operations, startup scaling, and media, what has entrepreneurship taught you that formal education never could?
Entrepreneurship has taught me two things
that no classroom ever can: reading people and adaptability.
Most people say sales is the most important entrepreneurial skill. I disagree. I think understanding people is the real superpower. A founder who cannot read people will struggle with hiring, leadership, customer understanding, team management, and culture building. You can often see poor people-reading skills reflected directly in business problems — wrong hires, high attrition, weak customer connection, and operational chaos.
The second thing entrepreneurship teaches you is adaptability. Every situation demands a different version of you. Especially as a solopreneur, you constantly switch roles — entrepreneur, strategist, HR, creator, operator, mentor, negotiator.
Entrepreneurship forces you to evolve in real time. And I think that ability to adapt while staying grounded is one of the biggest lessons the journey teaches you.
Q. You frequently interact with founders,
investors, and business leaders. In today’s startup ecosystem, what separates
genuinely scalable businesses from those built mostly on hype?
It may sound cliché, but in the end, it
always comes back to the product.
Marketing, branding, visibility, storytelling — they can all help a business grow to a certain level. But sustainable scale only happens when customers genuinely like the product and keep coming back because it solves a real problem for them.
I’ve seen businesses with average branding and high customer acquisition costs still succeed because the product was genuinely strong. And I’ve also seen businesses with incredible hype collapse because the product experience didn’t justify the noise.
Today, visibility is often mistaken for durability. But businesses built purely on attention eventually become dependent on paid acquisition just to survive.
The businesses that truly scale are the ones where the customer experience is strong enough to create retention, trust, and word of mouth.
As someone working in marketing now, it’s actually become a fascinating personal exercise for me to observe which businesses are building real long-term value and which ones are simply riding temporary hype cycles.
Q. As someone deeply invested in both business and visibility, how important is personal branding for founders in today’s market?
I think personal branding today has become dangerously romanticized.
Somewhere along the way, founders started believing that visibility itself is business-building. It is not. A personal brand is a leverage tool. It is not a substitute for product quality, operational excellence, customer retention, or profitability. And I genuinely believe a lot of founders today are spending disproportionate amounts of time trying to look successful instead of becoming successful.
Yes, personal branding matters in certain industries. If you’re building a creator-led business, a D2C brand, or operating in highly competitive internet-first categories, it can become a massive growth advantage. But people forget that some of India’s strongest and most profitable businesses are still being run by founders nobody on Instagram has heard of.
Especially in Tier 2 and Tier 3 India, there are business owners quietly building profitable companies while never stepping in front of a camera. No podcast appearances. No LinkedIn thought leadership. No daily content strategy. Just strong execution.
I think founders today need to ask themselves one simple question:
“Am I building a business, or am I building the appearance of building a business?”
Even in my own journey, my audience was built in finance, but my business today operates in branding and marketing. And despite being in the marketing industry, Fawkes itself has grown almost entirely through word of mouth. Why? Because in the beginning, survival mattered more than visibility. Delivery mattered more than content. Quality mattered more than aesthetics.
Our first few clients trusted us, we obsessed over delivering results, and those relationships compounded into more business.
So yes, personal branding is powerful. But execution is what keeps businesses alive after the internet stops clapping.
Q. You’ve built an image around ambition, intelligence, and modern entrepreneurship. How do you stay authentic while operating in a highly performative social media space?
Because I never built a character. I just amplified myself.
I think that’s the biggest reason I’ve been able to survive both content creation and entrepreneurship without burning out mentally. If I had to constantly maintain a fake version of myself online, I would have collapsed long ago.
The internet today rewards performance. But performance is exhausting when it is disconnected from reality. Who I am offline is exactly who I am online — ambitious, curious, opinionated, emotional at times, confused at times, strong at times, wrong at times. And I think people connect with that honesty more than perfection. I genuinely believe authenticity online is impossible unless you’ve accepted yourself offline first. Most people are trying to build a personal brand before building self-awareness. That’s why so many creators eventually feel trapped inside the image they created for themselves.
For me, authenticity is not a strategy. It’s survival. And honestly, I think it’s the only sustainable way to live — online or offline.
Q. Fun one, if you had to choose between auditing a unicorn startup’s books or rebranding a completely chaotic founder, which challenge sounds more exciting?
Definitely rebranding the chaotic founder.
I’ve always been deeply fascinated by people and human psychology. That’s probably one of the reasons I enjoy hosting conversations and podcasts so much. I genuinely enjoy understanding how people think, what shapes their beliefs, and how those beliefs affect the way they build businesses.
Founders are often extremely strong-minded, opinionated, and deeply attached to their worldview — which is also why many of them become successful in the first place.
But if I’m able to help a founder evolve their thinking in a way that improves the business, the team, or the brand, I think that’s a far more exciting challenge than auditing numbers on a spreadsheet.
Bio:
Shreya Jaiswal is a Mumbai-based entrepreneur, Chartered Accountant, marketer,
and content creator known for bridging finance, business strategy, and personal
branding. She began her career in chartered accountancy and financial
operations before expanding into content creation and startup-focused
marketing.
As the founder of Fawkes Solutions,
a brand-first media and marketing agency, Shreya works closely with startups
and founders on personal branding, social media strategy, talent management,
and business visibility. Her agency positions itself as a strategic growth
partner for emerging businesses across sectors.
Shreya is also the creator and host
of The Intelligent Bak, a business and finance-driven podcast platform where
she interviews founders, industry experts, and entrepreneurs on scaling,
branding, and wealth-building. Through her digital platforms, she has built a
strong audience by making finance, entrepreneurship, and market conversations
more accessible to young professionals.
Her career reflects an
unconventional blend of finance expertise, entrepreneurial execution, and media
influence, making her a growing voice in India’s startup and business
ecosystem.
Interview by Abhisek Rath

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